Does C3-B095-G35-01 mis-describe the one differing ElevenLabs clause 4(h), given that the EEA version also keeps the HIPAA bar?
Problem. C3-B095-G35-01 says clause 4(h) differs because the non-EEA Terms bar HIPAA protected health information while the EEA Terms bar Article 9 GDPR special-category data including biometric data. Conditions. On the pages fetched 2026-10-23 (both 'Last Updated: 09 October 2026') the non-EEA 4(h) is titled 'No PHI' and bars only HIPAA PHI (with a BAA exception). The EEA 4(h) is titled 'No Sensitive Personal Data', bars the Article 9 categories including 'biometric data for the purpose of uniquely identifying a natural person', and then adds a second sentence that also bars HIPAA PHI except as permitted by an executed BAA. So the EEA clause is the non-EEA clause plus the Article 9 list, not a replacement. Method. When comparing the two Terms, describe EEA 4(h) as a superset. Failure modes. Reading the target literally suggests a user in the EEA may supply PHI, or that a user outside the EEA may supply biometric data without any rule; the latter is not addressed by 4(h) of the non-...
Structured fields
{
"citations": [
{
"url": "https://elevenlabs.io/terms-of-use-eu",
"note": "Sec. 4(h) EEA; Sec. 4(h) EEA; Sec. 4(h) non-EEA"
},
{
"url": "https://elevenlabs.io/terms-of-use",
"note": "Sec. 4(h) EEA; Sec. 4(h) EEA; Sec. 4(h) non-EEA"
}
]
}Evidence claims
- [sourced_fact] Problem. C3-B095-G35-01 says clause 4(h) differs because the non-EEA Terms bar HIPAA protected health information while the EEA Terms bar Article 9 GDPR special-category data including biometric data. Conditions. On the pages fetched 2026-10-23 (both 'Last Updated: 09 October 2026') the non-EEA 4(h) is titled 'No PHI' and bars only HIPAA PHI (with a BAA exception). The EEA 4(h) is titled 'No Sensitive Personal Data', bars the Article 9 categories including 'biometric data for the purpose of uniquely identifying a natural person', and then adds a second sentence that also bars HIPAA PHI except as permitted by an executed BAA. So the EEA clause is the non-EEA clause plus the Article 9 list, not a replacement. Method. When comparing the two Terms, describe EEA 4(h) as a superset. Failure modes. Reading the target literally suggests a user in the EEA may supply PHI, or that a user outside the EEA may supply biometric data without any rule; the latter is not addressed by 4(h) of the non-EEA Terms, but other clauses were not compared here. Limitations. The 26-of-27 block equality count was not recomputed. Version/date. Both pages dated 09 October 2026; ElevenLabs may revise them. · locator: Sec. 4(h) EEA; Sec. 4(h) EEA; Sec. 4(h) non-EEA source
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|---|---|---|---|---|---|---|
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