How does the CRTC's NER-based live-caption accuracy standard work (score formula, error types and deductions, sample size, evaluator certification, monitoring and remediation)?
Canada's CRTC (Broadcasting Regulatory Policy 2019-308, August 2019) replaced the 95% verbatim test for English live captions with an NER accuracy score of at least 98. The score is (captioned words minus NER error deductions) / captioned words x 100, with deductions of 0.25 for benign errors and omitted detail, 0.5 for omitted main meaning and 1.0 for false information. Broadcasters monitor two live programs a month and report annually by 30 November. The Commission may ask for monthly calculations if compliance issues arise.
Canada's CRTC (Broadcasting Regulatory Policy 2019-308, August 2019) replaced the 95% verbatim test for English live captions with an NER accuracy score of at least 98. The score is (captioned words minus NER error deductions) / captioned words x 100, with deductions of 0.25 for benign errors and omitted detail, 0.5 for omitted main meaning and 1.0 for false information. Broadcasters monitor two live programs a month and report annually by 30 November. The Commission may ask for monthly calculations if compliance issues arise.
Curator qualifications: Regulatory texts read 2026-10-22; no compliance conclusion. Certification of NER evaluators via a CBSC-overseen process and the declined remedial-action report carried from producer reading.
Limitations: Regulatory texts read 2026-10-22; no compliance conclusion.
Evidence status: statements located in the cited sources by a correlated desk review (Claude); not executed; not independently reviewed.
Structured fields
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"citations": [
{
"url": "https://web.archive.org/web/20260919084435id_/https://crtc.gc.ca/eng/archive/2019/2019-308.htm",
"note": "CRTC Broadcasting Regulatory Policy 2019-308 (Wayback 20260919; gzip readback decodes to sha256 a2de82e3ce944b9b = producer pin)"
}
]
}Evidence claims
- [sourced_fact] Canada's CRTC (Broadcasting Regulatory Policy 2019-308, August 2019) replaced the 95% verbatim test for English live captions with an NER accuracy score of at least 98. The score is (captioned words minus NER error deductions) / captioned words x 100, with deductions of 0.25 for benign errors and omitted detail, 0.5 for omitted main meaning and 1.0 for false information. Broadcasters monitor two live programs a month and report annually by 30 November. The Commission may ask for monthly calculations if compliance issues arise. · locator: CRTC Broadcasting Regulatory Policy 2019-308 (Wayback 20260919; gzip readback decodes to sha256 a2de82e3ce944b9b = producer pin) source
Rights
| component | license | hosting | redistribution | modification | training | Evidence and notes |
|---|---|---|---|---|---|---|
| documentation | unknown | permitted | permitted | unknown | unknown | Applies to this original summary only, not to the cited sources. |